Privacy Policy for The Baking Queen
Last updated: 26 October 2025
The Baking Queen (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This policy explains what information we collect, how we use it, and your rights under UK data protection laws (including the UK GDPR).
1. Who We Are
The Baking Queen is a bespoke cake business based in Boston, Lincolnshire.
You can contact us about this policy at:
📧 Email: thebakingqueen01@gmail.com
📞 Phone: 07534 333 348
2. What Information We Collect
We may collect and store the following types of personal information:

• Contact details – such as your name, phone number, email address, and delivery address (if relevant).

• Order information – including cake details, event dates, and preferences.

• Messages – any correspondence sent via website forms, email, text message, or social media.

• Website data – limited technical information (e.g., IP address, browser type, or cookies) used to improve website performance.

We do not collect or store payment card details through this website.
3. How We Use Your Information
We use your information to:

• Respond to enquiries and process cake orders.

• Communicate about orders, deliveries, and related services.

• Maintain business records for legal and tax purposes.

• Improve our website and customer experience.

• Send updates or offers if you have requested them (you can unsubscribe at any time).

We will never sell, rent, or trade your personal information to third parties.
4. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:

• Contract: to fulfil your cake order or enquiry.

• Consent: when you ask to receive updates or marketing.

• Legal obligation: to comply with business and tax laws.

• Legitimate interest: to improve services and respond to customer requests.

5. How We Store and Protect Your Data
Your data is stored securely on password-protected devices and email accounts.
Only authorised personnel have access.
We keep data only as long as necessary for order fulfilment and legal record-keeping (usually up to 7 years for tax purposes).
6. Sharing Your Data
We may share limited information only when necessary—for example:

• With delivery providers to fulfil your order.

• With accountants or authorities where legally required.

We do not transfer your personal data outside the UK.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access the data we hold about you.

• Request correction of inaccurate information.

• Request deletion (“right to be forgotten”) where legally possible.

• Object to processing or request data portability.

To exercise these rights, contact us at thebakingqueen01@gmail.com.
If you’re unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO): www.ico.org.uk.
8. Cookies and Website Tracking
Our website may use small text files called cookies to improve functionality and monitor performance (for example, through analytics).
You can adjust your browser settings to refuse cookies if you prefer.
9. Links to Other Websites
Our site may include links to social media pages or other websites.
We are not responsible for the privacy practices or content of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date above.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
📧 thebakingqueen01@gmail.com
📞 07534 333 348